Pricing
Simple pricing for care compliance
One monthly price for your whole compliance calendar, per care service. Carer logins are always free, and both plans start with a 14 day free trial.
Start 2027 inspection ready. Free onboarding when you join by 31 December.
We will build your forms and import your records for free, saving you £295.
Join by 31 December 2026: agreement signed and first payment made. Onboarding is £295 plus VAT from 1 January 2027.
Business
One care service, one branch, the compliance you cannot afford to miss.
Plus VAT, billed monthly
- People and Service User registers
- Recurring compliance checks with red, amber, green status
- Holiday and absence tracking
- Training records
- Company dashboard
- Role based access
- Bulk import to take on an existing service
- Built in forms stored as inspection evidence
- Email reminders and the daily compliance digest
- Basic reporting: the compliance register
- AI access, 25 credits a month
- One branch and four users included, plus free carer logins
Onboarding £295 free until 31 December 2026
Pro
Most popularEvery report, Complaints and a second branch, for providers with more to prove.
Plus VAT, billed monthly
Everything in Business, plus:
- Complaints management
- Personal outcomes and satisfaction tracking for the PQS
- All reports: PQS return, evidence packs, audit trail and training
- SMS reminders, 100 texts a month
- The form builder to create and version your own forms
- The Planner and Whiteboard to book checks to the right person
- An On Call rota and handover log
- Private client invoices from the care plan
- Priority support
- AI access, 50 credits a month
- Two branches and six users included, plus free carer logins
Onboarding £295 free until 31 December 2026
Add on
Surveys and Letters
Ask your staff, write to your service users, and keep the record.
Plus VAT, or £290 a year on Annual
- Staff surveys, named or anonymous, answered in My area
- Sent through My area, text or email, with a text reminder to anyone who has not answered
- Results counted for you, anonymous results shown only once three people have answered
- One letter to many service users, printed as one file for window envelopes
- A copy of each letter kept on the service user's record, with replies tracked
Available on Business and Pro. Free during your trial. Stop it any time and it stays on until the end of the time you have paid for.
What free onboarding includes
Usually £295. Free for every care company that joins by 31 December 2026.
- 1
Your records moved across
We import your staff and service users from your spreadsheets or current system.
- 2
Your forms built
Send us your supervision, spot check and care review forms and we build them for you.
- 3
Your checks set up
Every check scheduled from its last completed date, so your status is right on day one.
- 4
Your team shown round
A walkthrough for your managers before your staff are invited.
Extras, only when you need them
Nothing is added without you choosing it. All prices plus VAT.
Extra user
Someone who signs in to run compliance. Carer logins are free.
Extra branch
Its own registers, its own status and its own reports.
AI credits
100 more credits. Unused credits carry over until used.
Text messages
250 more texts for reminders and Return to Work questions.
Compare the plans
Both plans include every core compliance feature.
| What is included | Business £79 per month, plus VAT | Pro £129 per month, plus VAT |
|---|---|---|
| People and Service User registers | ✓ | ✓ |
| Recurring checks with red, amber, green status | ✓ | ✓ |
| Holiday and absence tracking | ✓ | ✓ |
| Training records | ✓ | ✓ |
| Company dashboard | ✓ | ✓ |
| Role based access | ✓ | ✓ |
| Bulk import, take on a service | ✓ | ✓ |
| Built in forms stored as inspection evidence | ✓ | ✓ |
| Email reminders and the daily digest | ✓ | ✓ |
| Basic reporting: the compliance register | ✓ | ✓ |
| Complaints management | ✕ | ✓ |
| Outcomes and satisfaction for the PQS | ✕ | ✓ |
| All reports: PQS return, evidence packs, audit trail, training | ✕ | ✓ |
| SMS reminders | ✕ | ✓ |
| Form builder | ✕ | ✓ |
| Planner and Whiteboard | ✕ | ✓ |
| On Call rota and handover log | ✕ | ✓ |
| Private client invoicing | ✕ | ✓ |
| Priority support | ✕ | ✓ |
| Surveys and Letters add on, a month | £29 | £29 |
| Texts included each month | None | 100 |
| AI credits included each month | 25 | 50 |
| Branches included | 1 | 2 |
| Users included (carer logins are free) | 4 | 6 |
| Request a trial | Request a trial |
All prices exclude VAT. Carer logins are free and never count towards your included users. A user is someone who signs in to run compliance, and extra users are £5 each per month. Extra branches are £25 each per month. AI credits carry over until used, and 100 more cost £10. The Surveys and Letters add on is £29 a month on either plan. Annual plans are paid yearly in advance.
How the pricing works
- What a plan covers
- One care service on one plan. Business includes one branch, Pro includes two, and extra branches are £25 each per month.
- What counts as a user
- A user is someone who signs in to run compliance, so a registered manager, an admin or a supervisor. Business includes four, Pro includes six, and extra users are £5 each per month.
- Carer logins are free
- Your carers get their own free login to see their Record, however many carers you have. A 60 carer service does not pay for 60 users.
- Monthly or yearly
- Pay monthly and cancel any time, or pay yearly in advance and get two months free: £790 a year for Business, £1,290 for Pro.
- Free onboarding until 31 December
- Join by 31 December 2026, with your agreement signed and your first payment made, and onboarding is free on either plan. From 1 January 2027 it is £295 plus VAT, and free on yearly plans.
- If you ever leave
- Your records are yours. You can export them at any time while you are with us, as PDFs or CSVs. If a subscription ends your account pauses rather than being deleted, and we will export everything for you or delete it, whichever you ask for.
- VAT and the trial
- All prices exclude VAT. Both plans start with a 14 day free trial and no card is needed to begin. If a trial runs out your account pauses rather than charging you, nothing is deleted, and adding a card puts it all back.
Not sure which plan?
Business covers the compliance you cannot afford to miss. Pro adds Complaints, every report including the PQS return, SMS reminders, the form builder, the Planner, On Call and Invoicing. Request a trial on either and tell us in the form if you run several services or a larger group.
Rather ask a question first? Email hello@becarecompliant.com